Reservation terms for Lomahuvila Impivaara
These terms become valid once the customer has made
a reservation with Lomahuvila Impivaara and has payed the agreed rent.
Making a reservation
After making a reservation, the customer will receive a bill
by either post or email. Queries about the bill must be made within
seven days from the date of invoice.
Failure to pay is not a cancellation!
We reserve the right to cancel the reservation if payment
is not made by the due date of the invoice.
Cancellation must be done directly with the owner by either
phone or email. If the customer cancels the reservation 14 days
before the start of the reservation, we will return the rent, minus a
100€ cancellation fee.
Cancellation should be done immediately when the customer
has knowledge about the cancellation.
Owners right to cancel the reservation
In the case of force majeure, acts of God, or
Lomahuvila Impivaara independent barrier (eg. fire or water damage),
Lomahuvila Impivaara may cancel the reservation. In that case, the
customer has a right to have his full rent back from the owner.
Lomahuvila Impivaara's key is handed over prior to the start of the rental
period, as reported by the customers estimated time of arrival.
The owner is entitled to recover costs for the loss of keys.
The keys should be left on the kitchen table on the day of departure,
as well as take care that the building is locked on departure.
Staying at the destination
Lomahuvila Impivaara is available for the customer for the agreed period of time.
Lomahuvila Impivaara rental includes furniture, dishes and
equipment, mattresses, blankets and pillows, electricity
and heating. Bedlinen and towels are not included in the
price unless agreed otherwise.
Cleaning of Lomahuvila Impivaara during and at the end of the customers
stay is taken care of by the customer unless otherwise is agreed.
If the Villa is not cleaned or cleaning is inadequate after reservation,
Lomahuvila Impivaara reserves the right to
charge a minimum of 100€ cleaning fee.
Lomahuvila Impivaara may be used by the number of people which has
been agreed with the landlord when making reservation.
Tents, motor homes or caravans are forbidden without
permission of the owner.
Pets are forbidden inside Lomahuvila Impivaara
Smoking is not allowed anywhere indoors, as well as
glazed balconies because of the fire safety.
The customer is obliged to pay Lomahuvila Impivaara for any
damage caused directly to the owner.
Cases of theft will be taken to the police.
Queries & Complaints
All queries or complaints about accommodation, equipment or
conditions should be addressed as soon as the topic arises
during your stay directly to the owner.
Power failures, etc. or unexpected events do not
give the right to compensation or refund the price of rent
because some situations are out of our control
The Renter agrees to these rules
when paying the rental amount.
© Lomahuvila Impivaara 2012