Reservation terms for Lomahuvila Impivaara

These terms become valid once the customer has made

a reservation with Lomahuvila Impivaara and has payed the agreed rent.

 

Making a reservation

After making a reservation, the customer will receive a bill

by either post or email. Queries about the bill must be made within

seven days from the date of invoice.

 

Failure to pay is not a cancellation!

We reserve the right to cancel the reservation if payment

is not made by the due date of the invoice.

 

Cancellation

Cancellation must be done directly with the owner by either

phone or email. If the customer cancels the reservation 14 days

before the start of the reservation, we will return the rent, minus a

100€ cancellation fee.

   

Cancellation should be done immediately when the customer

has knowledge about the cancellation.

 

Owners right to cancel the reservation

In the case of force majeure, acts of God, or

Lomahuvila Impivaara independent barrier (eg. fire or water damage),

Lomahuvila Impivaara may cancel the reservation. In that case, the

customer has a right to have his full rent back from the owner.

 

Key delivery

Lomahuvila Impivaara's key is handed over prior to the start of the rental

period, as reported by the customers estimated time of arrival.

The owner is entitled to recover costs for the loss of keys.

The keys should be left on the kitchen table on the day of departure,

as well as take care that the building is locked on departure.

 

Staying at the destination

Lomahuvila Impivaara is available for the customer for the agreed period of time.

 

Lomahuvila Impivaara rental includes furniture, dishes and

equipment, mattresses, blankets and pillows, electricity

and heating. Bedlinen and towels are not included in the

price unless agreed otherwise.

 

Cleaning of Lomahuvila Impivaara during and at the end of the customers

stay is taken care of by the customer unless otherwise is agreed.

If the Villa is not cleaned or cleaning is inadequate after reservation,

 Lomahuvila Impivaara reserves the right to

charge a minimum of 100€ cleaning fee.

 

Lomahuvila Impivaara may be used by the number of people which has

been agreed with the landlord when making reservation.

Tents, motor homes or caravans are forbidden without

permission of the owner.

 

Pets are forbidden inside Lomahuvila Impivaara

 

Smoking is not allowed anywhere indoors, as well as

glazed balconies because of the fire safety.

 

Damages

The customer is obliged to pay Lomahuvila Impivaara for any

damage caused directly to the owner.

Cases of theft will be taken to the police.

 

 Queries & Complaints

All queries or complaints about accommodation, equipment or

conditions should be addressed as soon as the topic arises

 during your stay directly to the owner.

Power failures, etc. or unexpected events do not

give the right to compensation or refund the price of rent

because some situations are out of our control

 

The Renter agrees to these rules

when paying the rental amount.

 

© Lomahuvila Impivaara 2012